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FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. 

Leisure Travels provides a comprehensive platform for booking tours, excursions, and taxi services across Thailand. We offer a wide range of activities including island tours, cultural experiences, adventure excursions, and more. Our services cater to travelers of all
nationalities looking for seamless and instant booking options.

Booking a tour or taxi on our platform is simple. Visit our website, select the desired service,
enter your details, and complete the payment process. You will receive an instant confirmation via email with all the necessary details for your booking.

Yes, we offer customizable tour options. If you have specific preferences or would like to
tailor your itinerary, please contact our customer service team at [email/phone number], and
we’ll work with you to create the perfect experience.

We accept a variety of payment methods including major credit/debit cards, PayPal, and
other secure online payment gateways. All transactions on TourExc.com are encrypted and
secure.

Yes, you can cancel or modify your booking according to our cancellation policy. Please review the terms and conditions for each booking as they may vary. To cancel or modify a booking, contact our customer support team at sales@leisuretravels.in
/ Call: +66 966726279.

Our cancellation policy varies depending on the type of service booked. Generally, you may
cancel your booking up to 24-48 hours before the scheduled service for a full or partial
refund. Please refer to the specific cancellation policy mentioned during the booking
process.

We frequently offer discounts and promotions. To stay updated, subscribe to our newsletter,
follow us on social media, or check the “Deals” section on our website.

Currently, our website is available in English, but we are working on expanding our language
options to better serve our global customers. In the meantime, our customer support team
can assist you in multiple languages, including Thai and Hindi.

Leisure Travels is dedicated to providing authentic and tailored experiences in Thailand. With
our deep connections in Southeast Asia and a focus on customer satisfaction, we offer
personalized services, instant bookings, and a wide range of activities that showcase the
true essence of Thailand.

You can reach our customer support team via email at [email], by phone at
sales@leisuretravels.in
/ Call: +66 966726279 , or through the live chat option on our website.
Our team is available [hours of operation] to assist you with any inquiries or issues

Yes, we offer special packages for groups, corporate events, and private tours. Please
contact us at [email/phone number] for more information and to customise your group
experience.

Accordion CAbsolutely! We offer a variety of family-friendly tours and activities. Each tour description on
our website indicates whether it is suitable for children, along with any age
recommendations.ontent

Safety and quality are our top priorities. We work with reputable partners and ensure that all
activities comply with safety standards. Additionally, our customer reviews and ratings are a
testament to the quality of our services

To stay informed about new offerings, sign up for our newsletter, follow us on social media,
and regularly visit our website. We frequently update our listings to include the latest and
most exciting experiences in Thailand.

In the unlikely event of an issue during your tour, please contact our customer support team
immediately at [emergency phone number]. We are committed to resolving any problems
promptly to ensure your experience remains enjoyable.